🟦 Frequently Asked Questions
How long does it take to provide a sample?
It takes 3-7 days to create a new sample. If you select an existing sample, it can be dispatched the next day.
What is the typical lead time for orders?
The lead time ranges from 7 to 30 days, depending on the order quantity and current production scheduling.
What payment methods do you accept?
We accept various payment terms including T/T (Telegraphic Transfer) and L/C (Letter of Credit).
What shipping options are available?
Shipments can be arranged via air freight, sea freight, or international express services such as DHL and Fedex.
Do you offer customized design and packing?
Yes, we provide customized designs, samples, and packaging tailored to specific client requirements.
How quickly do you respond to inquiries?
Our team ensures all inquiries are replied to within 24 hours to provide efficient support.