Frequently Asked Questions
1. What is the protection level for this EV charger?
The charger features an IP55 protection level, ensuring durability and safety in various environments.
2. How do you ensure product quality?
We implement a rigorous quality assurance process, including pre-production samples to verify design and a meticulous final inspection of all items prior to shipment.
3. What charging power options are available?
This wall-mounted series supports a power range from 7kW to 11kW, compatible with single-phase AC 240V inputs.
4. What certifications do your products hold?
Our products are fully certified with CE and FCC standards. We also adhere to IATF 16949 and IPC620 standards for wiring and assembly.
5. What is the operating temperature range?
The unit is engineered to operate reliably in temperatures ranging from -30°C to +50°C.
6. What delivery and payment terms are accepted?
We support FOB and EXW delivery terms. Payments can be facilitated via T/T in both USD and CNY for your convenience.