What should I do if the charging fails to start?
Ensure the charging gun is fully inserted until it clicks. Check for any foreign objects or oxidation on the connectors. If the issue persists, verify that the vehicle has completed operator authentication via the app or RFID card.
Which payment methods are supported by this station?
The 30kw fast charging station supports Credit Card Payment, Mobile Remote Operation via specialized apps, and RFID Authentication for secure access.
Is this charging pile suitable for outdoor use?
Yes, this model is specifically designed for public outdoor use, featuring robust protection against environmental factors and an integrated insulation test safety system.
Can one pile charge multiple vehicles simultaneously?
Yes, the configuration includes "One Pile with Multiple Charges," allowing for versatile charging interfaces to serve more than one vehicle depending on the specific site setup.
What are the common causes for a "Safety Protection Triggered" error?
This is typically caused by an insulation test failure or an electronic lock malfunction. Always ensure the gun head and port are dry and properly aligned before starting the session.
How is the equipment packaged for international transport?
To ensure safety during transit, all units are professionally packed in high-quality wooden cases to prevent damage from movement or humidity.
Greenvora Charger
