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Frequently Asked Questions
Is this EV charger compatible with all electric vehicles?
Yes, our AC EV charger stations are designed to be compatible with most modern electric vehicles that support standard charging protocols.
Can the charger be installed outdoors?
Absolutely. With an IP54 rating, the unit is protected against dust and water splashes, making it suitable for both indoor and outdoor wall-mounted or pedestal installations.
What safety protections are built into the device?
The charger includes comprehensive safety features such as over-voltage protection, over-heat protection, over-current protection, and leakage protection to ensure safe daily operation.
Does it support smart communication for remote monitoring?
Yes, it supports 2G/3G/4G communication protocols, allowing for integration with management systems for monitoring and control.
What is the difference between single-phase and three-phase input?
Single-phase is common for residential use (usually up to 7kW), while three-phase input is used for higher power outputs (up to 22kW), typical in commercial or industrial settings.
What is the warranty period for this charging station?
We provide a standard 12-month warranty covering manufacturing defects and technical support for our EV charging solutions.