Frequently Asked Questions
What is your delivery time?
Normally, we need 15 days. For bigger orders, the lead time will be slightly longer.
Are you a trading company or a manufacturer?
We are a professional researching and designing manufacturer with a factory established for over 6 years.
What charging standards are supported?
We support CCS1, CCS2, CHAdeMO, and GBT standards. Both Type 1 and Type 2 are available.
What is the output voltage range for these stations?
The standard output voltage is 200-750V, with an optional 200-1000V range available for specific requirements.
What is the warranty period for the charging station?
We provide a 12-month warranty along with installation guides for after-sales service.
How can users start the charging process?
The station supports multiple start modes including Credit Card payment, Mobile Remote Operation, RFID Authentication, and APP Control.