Q1: What is your packaging method for safe transport?
A: We ensure safe delivery with waterproof, moisture-proof, and shockproof packaging, typically enclosed in a sturdy wooden crate for added protection.
Q2: What are your payment terms for orders?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. We provide photos of the products and packaging before final payment.
Q3: What is the typical lead time?
A: Our lead time is typically 30-40 days depending on order quantity. Expedited processing is available for special requirements upon request.
Q4: Do you offer customized product development?
A: Yes, we provide customization services. We can tailor the product appearance based on your drawings and replace specified components as requested.
Q5: What is your sample policy?
A: If we have ready parts in stock, we can provide samples. Customers are responsible for sample and courier costs.
Q6: Do you test all products before delivery?
A: Yes, all products undergo 100% testing before they are shipped to ensure quality and performance.
Greenvora Charger
