❓ Frequently Asked Questions
Q: How about your Lead time?
A: Generally, it will take 15 to 25 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q: Do your products have quality certification?
A: Yes, we have a very strict quality control system. Our EV charging products have passed CE & TUV certifications to ensure the best quality.
Q: How long is the warranty period?
A: The warranty for our products is 12 months upon the receipt of your shipment under normal operating circumstances.
Q: What is your guarantee for after-sale service?
A: For every after-sale request within the warranty, we appoint a dedicated technician to provide timely online assistance and troubleshooting.
Q: Can you provide customized OEM/ODM services?
A: Yes, we have been involved in OEM and ODM projects since 2012, providing professional customized services tailored to our clients' needs.
Q: Can the EV charger charge all electric vehicles on the road?
A: Yes, all models of our EV Chargers are designed to be compatible with all standard Electric Vehicles currently on the market.
Greenvora Charger
