❓ Frequently Asked Questions
1. What power outputs are available for this EV charger?
This AC EV charging station supports a flexible power output range from 7kW to 22kW, making it suitable for both residential and commercial use.
2. Is the charger suitable for outdoor installation?
Yes, the device is IP54 rated, providing protection against dust and water splashes, which allows for safe installation in both indoor and outdoor environments.
3. What safety protections are included?
The charger is equipped with comprehensive safety features, including over-voltage, over-heat, and over-current protections to ensure the safety of both the vehicle and the user.
4. Does it support remote monitoring?
Yes, it features communication protocols including 2G/3G/4G and OCPP1.6, enabling remote management and connectivity.
5. Can it be mounted on a pedestal?
Absolutely. The charger is designed for versatile installation and can be either wall-mounted or attached to a pedestal depending on your site requirements.
6. Which certifications does the product have?
Our EV chargers are fully certified with CE, ISO, TUV, and RoHS, meeting international quality and safety standards.