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Frequently Asked Questions
What is the maximum output power of this charging station?
The charging station series supports a wide range of power outputs, from 7kW/11kW/22kW AC models up to 240kW DC ultra-fast charging solutions.
Is the station compatible with international charging standards?
Yes, it supports multiple global standards including GB/T, IEC 61851 (Type 2), SAE J1772 (Type 1), CCS1, CCS2, CHAdeMO, and NACS.
Can these chargers be installed outdoors?
Absolutely. All units feature an IP54 protection rating, making them resistant to dust and water splashes, suitable for various outdoor environments.
What smart communication features are supported?
Our stations are equipped with WiFi, 4G, LAN, and support the OCPP 1.6J protocol for remote management and smart charging operations.
What is the operating temperature range?
The units are designed to operate reliably in extreme conditions, with a working temperature range of -35ºC to +55ºC.
How can users start the charging process?
Users can initiate charging through various methods including RFID card scanning, mobile app/small program QR code scanning, or a plug-and-charge setup.